Terms and conditions of use

Please read these terms and conditions carefully before ordering any of the products listed on our website. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

This legal notice applies to all purchases made by you through the website under the domain name www.sklep.spdesign.biz. Any references in these terms and conditions to "we" or "us" (or similar) are references to Tenax PH, unless the context requires otherwise.

1. Products

We sell Gucio shoes (Products) by Sławomir Piwowarczyk Design company. You can see whole range of offered Products and detailed informations concerning the Product under Gucio shoes section.

2. Availability, Prices and Information

All the products except Gucio shoes 2 coloured version (for an individual order) are available for a immediate dispatch. The price for the Products shall be the price listed on the Site on the date of your order inclusive of VAT but exclusive of the delivery charges which will be added to the total amount due. You can use USD, Euro, GBP and PLN currencies for your calculations/ purchase during the ordering procedure.

Payment for all Products can be performed with PayPal services (your paypal account or credit card via paypal).

If you order Products for delivery outside the EU they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes.

3. Personal Data

Tenax PH is registered under, and will process your personal data in accordance with, data protection legislation. Any personal data that is provided to us in the course of any transaction with you (with the exception of any credit card details which shall be kept confidential) shall be processed in accordance with the Tenax PH's Privacy Policy.

4. Delivery

All Products will be delivered to the delivery address that you indicate when you complete the “Checkout” page of the Site. You can change/ add or update the delivery address to a desired one at any time.

We shall endeavour to deliver the Products within 10 days within EU, although this cannot be guaranteed and we shall not be liable for any delay in delivery of the Products howsoever caused. Please note that orders to be dispatched outside of EU may take longer to fulfil (detailed information under “Delivery” section).

5. Returns of Products

We want you to be totally satisfied with the Products that we provide to you. However if you would like to cancel your order and return the Products to us you may do so at any point within the 14 day cooling-off period from the day after receiving them (enclosing a copy of your receipt and your reasons for returning the Product). If you do wish to return the Product(s) to us please contact us at sklep@spdesign.biz.

You will be responsible for the cost of returning the Product to us, unless the Product is faulty. We strongly recommend that you use recorded/signed delivery, as we are not responsible for your parcel until it has been received by us. Items lost in transit will not be treated as returned.

You will not have any right to return the Product(s) which are made to your specifications (personalised 2 coloured version Gucio shoes) or if the product is used.